Effective Date: April 1, 2026
To provide our online booking services, we collect personal information that you voluntarily provide, including your full name, mobile phone number, email address (optional), selected services, preferred staff member, appointment date and time, booking notes, and any messages submitted through our contact form.
Your information is collected solely to identify, manage, and communicate regarding your booking. We use your details to send booking confirmations, appointment updates, respond to enquiries, and assist with appointment changes or cancellations. Where both a mobile number and email address have been provided, we may contact you by email if we are unable to reach you via your phone number regarding your appointment.
All payments are completed securely in person at our salon. We do not collect, process, or store any online payment information, including credit card or banking details, through our website.
Your personal information is stored securely for the purpose of managing appointments and customer enquiries. We collect only the information necessary to identify and manage your booking. Your information is handled with care, kept confidential, and is never displayed publicly, sold, rented, or shared with third-party marketing organisations.
If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact Jacky's Hair during business hours via our Contact page or by calling our store directly.